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Noted
Pew study suggests traditional news media is bleeding revenue - and online isn't providing relief
March 15, 2010
The Pew Research Center's State of the News Media 2010 report suggests that newspapers and other journalistic organizations are losing the race to find new revenue models to support news reporting. Newspapers, radio, local and network television, magazines, and online ad revenues all declined in 2009; only cable - largely thanks to Fox News - held its own. Pew is pessimistic that online ads or paywalls are the answer. It found that 79% of online users said that they rarely or never click on online ads and only 19% would pay to visit their favorite site. New media models, such as non-profit news starts-ups, are not picking up the slack in revenues or reporting. Non-profits have invested a total of $141 million in new media efforts since 2006; newspapers have had to cut their annual newsroom budgets by $1.6 billion since 2000.

Outsell: Readers switching to Internet for "News Right Now"
February 3, 2010
A new report from Outsell contends that newspaper circulation will continue to decline at a 3.5% annual rate as new consumers turn to the Internet for "News Right Now." Jack Loechner at MediaPost summarizes the report; newspapers will be most vulnerable on national topics and strongest on local topics, news, family events, and entertainment. Paywalls don't seem promising; 75% of these surveyed said they would look for free news elsewhere online if their newspaper Web sites required some sort of paid subscription.

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Get Smart About Your Readers: Ideas & Insights
Online offers new opportunities, challenges for investigative reporting
April 16, 2009
(David Stoeffler) OK, so stories about the First Family's new dog, Bo, probably drew more Web traffic on Easter weekend than an Associated Press investigation into the detention of U.S. citizens who have been mistaken for being illegal immigrants, or a Los Angeles Times look at how investors are benefiting from a federal program aimed at helping poor families buy homes. Does that mean the future is dim for online readership of investigative journalism or that in-depth or explanatory reporting is not valued by digital users? In a recent Presstime article, Charlotte Hall argues that one of the strengths of the print newspaper is its ability to help readers step back and assess bigger-picture issues. »more

What it takes to tell a great story online
March 23, 2009
(Rich Gordon) Though journalists have been creating content for the World Wide Web for almost 15 years now, there's still much we don't know about what makes for effective storytelling on the Web. To be sure, there's no shortage of Web stories. But it's still rare to see Web storytelling that takes full advantage of the unique capabilities of this medium. Here's one storytelling example that hits the mark: Our First Loves, a new Web site launched by an experimental undergraduate class (Advanced Interactive Design) at the Medill School, where I teach. The site features (as I write this) 89 first-person stories about "first loves," broadly defined - love for another person, for books, a dog, a family member, even Chewbacca from the "Star Wars" movies. »more

No secret to readership: Give them something to talk about
March 3, 2009
(David Stoeffler) What do octuplets' mother Nadya Suleman, the "25 Random Things" lists on Facebook and the weather have in common? They are all something to talk about. In my consulting work and speaking engagements, I'm frequently asked to reveal the secrets to building readership in print and online. If only it was a secret, my consulting business would be much more lucrative. As detailed in the Readership Institute's 2003 Experience Study, "something to talk about" is a powerful motivator that can drive readership. Across all demographics, researchers found similar responses - people want a source of information that gives them something to talk about with other people. »more

Is design a luxury we can no longer afford?
February 18, 2009
(Mary Nesbitt) If you read this you might have to kill yourself, as it's related to the World's Best-Designed Newspapers competition at which I judged this week. It was impressed on us that proceedings are confidential. So I'll try not to break the rules. Not being a designer by profession or study, I'm not clear how I got to judge in the Society for News Design contest, but I hope it's because I try to see things from the perspective of the consumers, rather than the creators, of design. While appreciative - indeed, envious - of technique and artistry, my perspective is more about whether design is working for readers, based on what Readership Institute and other studies tell us about how and why people read newspapers. »more

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News & Research
Attracting millennials to online election coverage and building news site loyalty
Two new Web readership reports stress the importance of simplicity, vigor, ease of use - and understanding that most people are "cognitive misers" who need help managing overwhelming amounts of information.

From 'Too Much' to 'Just Right:' Engaging Millennials in Election News on the Web finds that young people want information about the candidates and issues, but won't spend much time following day-to-day developments. Their preferred sources are sites whose primary business is news. They're indifferent to commenting about the news online or reading comments. Attempts to infuse coverage with social networking features, amateur content and humor can backfire if they detract from the seriousness and professionalism young people expect from news sites. And Millennials are turned off by a "too much" experience - too many things competing for attention in a disorganized way, wordiness, too much detail, stories and pages that go on too long.

What It Takes To Be A Web Favorite finds that heavy Web users seek to conserve mental energy and have pronounced preferences for a small number of familiar news and information sites that are easy to use. The report emphasizes the importance, when designing Web strategies, of first knowing who the audience is, what they're trying to achieve and what knowledge and experience they bring to the process.


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